Your prevention case data is broken down and displayed in three different types of charts.
The Completed Totals chart shows the number of prevention cases you’ve received and processed from each network during the selected date range.
Prevention Case Breakdown
The Prevention Case Breakdown charts analyze your data by different variables. This helps you determine why customers are disputing transactions so you can solve problems at their source and prevent future chargebacks.
Prevention cases are often issued within a couple days of the transaction, but chargebacks arrive weeks or even months later. As a result, prevention data is a tip-off for the chargeback trends you can expect to see in the next 2-5 weeks.
Midigator makes it easy to analyze prevention data so you can identify problems earlier and resolve issues sooner.
You can review data by different variables, including marketing source, billing cycle, price point, country, product, and BIN.
Each chart includes hover stats. On the bar graphs, you can hover over any portion of the chart and a popup box will appear.
On pie charts, hover over a different slice and a popup will appear.
The third chart shows the coverage you are receiving across the different prevention networks and how that compares to the chargebacks you received during the same time period.
Want to know more about these charts and graphs? You can reach our support team via email (firstname.lastname@example.org) or the chat — we'll answer any questions you have.