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Frequently Asked Questions

Frequently Asked Questions

Answers to common questions regarding Midigator's functionality

11 articles
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Written by Max Jones

What is an SE Number?

A detailed explanation of SE numbers, where to find them, and how they are used
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Written by Max Jones. Updated over a week ago

What is the Difference Between a CRM, Gateway, and Merchant Processor Portal?

Learn about the different platforms involved in processing a transaction
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Written by Max Jones. Updated over a week ago

Why Don't I See All of Midigator's Features? Why Does My Portal Look Different?

This article explains why some items might not be visible in your chargeback portal
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Written by Max Jones. Updated over a week ago

How to Set Up Email Filtering & Forwarding With Gmail

How to automatically filter and forward specific emails in Gmail
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Written by Max Jones. Updated over a week ago

I Have More Than One Company Account. Are the Reports Showing Information for Both Companies Combined?

Learn about the information that is and isn't included in your Midigator account
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Written by Max Jones. Updated over a week ago

How Do I Remove a Merchant Account From Midigator?

Find how if data from a particular merchant account is displaying in Midigator
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Written by Max Jones. Updated over a week ago

I’m Going to Switch to a Different CRM. How Will That Impact my Midigator Service?

Learn more about Midigator's integration processes
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Written by Max Jones. Updated over a week ago

Can I Export My Data From Midigator?

Learn how to export your chargeback data from Midigator
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Written by Max Jones. Updated over a week ago

Who Should I Contact if I Have Questions About an Alert or Chargeback That I Was Billed For?

Find out how to resolve billing issues
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Written by Max Jones. Updated over a week ago

How Do I Change or Update My Payment Method?

Use this simple form to update your payment method
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Written by Max Jones. Updated over a week ago

How Do I Change the Date Range For My Reports and Charts?

Learn how to adjust the date range for reports so you can view trends over time
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Written by Max Jones. Updated over a week ago