Midigator®

Max Jones

Frequently asked questions and user guides to help you analyze your data

Reporting & Analytics

Learn how to use available Merchant Account Chargeback Data Report features.

I’m Only Seeing Some of My MIDs in the Merchant Account Chargeback Data Report. How Do I View the Others?

Understand the valuable information shared in the Merchant Account Chargeback Data Report.

What Do the Column Titles in the Merchant Account Chargeback Data Report Mean?

Discover how easy it is to monitor all your chargeback activity from a single report.

What’s the Best Way to Review the Information in the Merchant Account Chargeback Data Report?

User Guides & FAQs for Reports

Find out how the chargeback ratio chart can help you monitor dispute activity.

How Do I Use the Chargeback Ratio Analytics Chart?

Find out how to monitor chargeback volume throughout the month.

How Do I Use the Chargeback Count Analytics Chart?

Learn how the monthly forecast chart can help you anticipate upcoming activity and take preemptive action.

How Can I Use the Monthly Forecast Chart?

Find out how to use the historical performance chart to better manage disputes.

What Does the Historical Performance Chart Tell Me?

Learn how to identify the reasons for your chargebacks.

How Do I Use the Chargebacks by Reason Code Chart?

Get tips on how to analyze chargebacks by product type or SKU.

How Do I Use the Chargebacks by Product Type Chart?

Learn how to identify which billing cycle will likely trigger disputes so you can take preemptive action.

How Do I Use the Chargebacks by Rebill Cycle Chart?

Learn more about the Chargebacks by Rebill chart and how to use it to prevent disputes.

Why Doesn’t the First Bar on the Chargebacks by Rebill Cycle Chart Have a Number?

Learn how to trace chargebacks to the unique marketing source that generated the original transaction.

How Do I Use the Chargebacks by Marketing Source Chart?

Learn how to monitor international risk while scaling your business.

How Do I Use the Chargebacks by Country Chart?

See how easy it is to trace payment disputes back to the bank that issued the customer's card.

How Do I Use the Chargebacks by BIN Chart?

Learn how easy it is to split test price points and balance risk with revenue.

How Do I Use the Chargebacks by Price Point Chart?

Learn how to anticipate disputes and act preemptively to reduce risk.

How Do I Use the Chargeback Lag Time Chart?

Find out how to drill down into your data to achieve greater transparency and create more efficient management strategies.

What is the View Breakdown Feature?

Find out why some data might not be visible in your Midigator account.

Why Does My Variable Analytics Chart Say “No Data Available”?

User Guides & FAQs for Chargeback Charts

Use detailed analytics to determine why customers are disputing transactions so you can solve problems at their source.

How Can I Use the Prevention Analytics Charts to Reduce My Risk of Chargebacks?

How Do I Use the Price Point Chart for Prevention?

How Do I Use the BIN Chart for Prevention?

How Do I Use the Country Chart for Prevention?

Learn how to trace disputes to the unique marketing source that generated the original transaction.

How Do I Use the Marketing Source Chart for Prevention?

How Do I Use the Rebill Cycle Chart for Prevention?

Get tips on how to analyze prevention data by product type or SKU.

How Do I Use the Product Type Chart for Prevention?

User Guides & FAQs for Prevention Charts

Learn how to easily monitor trends and potential issues.

How Do I Add a New Custom Notification?

Learn troubleshooting tips for the notifications feature.

I Set Some Notifications, But None Are Showing On My Dashboard. Why?

User Guides & FAQs for Notifications

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